At Grape Essence, trust and transparency are fundamental pillars of our relationship with clients and partners. That's why the privacy and security of the data you entrust to us are a priority: we respect your right to privacy and do not collect any personal information without your prior consent.
The privacy policy described below explains how the data provided during visits to the website is handled, including how it is stored, user rights, and the security measures adopted to protect it.
Grape Essence is responsible for managing the collected information, ensuring that it is processed in accordance with applicable national legislation and with Regulation (EU) No 2016/679 of the European Parliament and of the Council of 27 April 2016.
Email: info@grape-essence.pt
COMMITMENT
Grape Essence is committed to protecting the privacy and confidentiality of the personal information and data of its customers and partners. We guarantee the definition and implementation of uniform processes for the collection, use, processing, access, archiving, transfer, or other processing of this information. Data is disclosed or transferred only in appropriate circumstances and to appropriate measures.
All procedures are based on the principles of fair and appropriate processing of information, following best practices in data security and protection.
This privacy and security policy statement defines the general principles that underpin the specific processes and procedures related to the collection, use, processing, access, disclosure, archiving, transfer, or other forms of processing of personal information.
We want you to feel confident that your personal data is safe with Sombras Frenéticas LDA, as we are committed to protecting your privacy and fulfilling our data protection responsibilities with seriousness and dedication.
PRIVACY AND COOKIES POLICY
Grape Essence oversees the collection and processing of all personal data collected through this website. We respect user privacy and comply with Portuguese and European legislation on data processing, including the requirements of applicable laws and the National Data Protection Commission (CNPD).
This Privacy and Cookies Policy provides information about the processing of personal data collected through the website and describes how users can exercise their rights regarding their personal data.
The policy defines the general principles that underpin the processes and procedures for the collection, use, processing, access, disclosure, archiving, transfer, or other forms of management of personal information. These general principles apply uniformly to all phases of registration, handling, and processing of personal data by Sombras Frenéticas LDA.
WEBSITE PRIVACY AND COOKIES POLICY
Personal Data
Grape Essence processes personal data collected through the website. The following categories of personal data may be collected through this website: name, phone number, and email address.
Recipients
Grape Essence will never share personal data with third parties unless legally obligated to do so.
Purpose of Use
The personal data collected may be used for the following purposes:
- To offer and customize products and services;
- To improve our services through more targeted communication;
- Provide customer support.
COOKIES
This website uses “cookies”. Cookies are small text files stored by the website on users' computers. Cookies allow the website to recognize users during their visits, improving usability and tailoring the website to their needs. Cookies stored on users' computers remain valid for an unlimited period after the initial visit.
Your internet browser can be configured to notify you when a cookie is saved on your computer or to block cookies completely. However, blocking cookies from the Grape Essence website may limit access to and functionality of certain features.
This website uses the following types of cookies:
Necessary cookies: These cookies are essential to enable basic website functionality. They improve the user experience by remembering preferences such as accepting cookies, login information for future visits, favorite items, or items added to the cart.
Functional cookies: These cookies allow us to analyze website usage to measure and improve performance. They help evaluate metrics such as the number of website visitors and allow statistical analysis of user interactions to improve graphic and textual content.
SECURITY
The transfer, storage, and processing of personal data collected through this website are protected by a secure connection (SSL) and stored in Frenética's Data Center, which complies with security legislation relating to equipment and software.
POLICY CHANGES AND REVISIONS
Grape Essence reserves the right to change this policy without prior notice. We recommend that you review it regularly when visiting the website.
If you have any questions about how we handle your personal data, please do not hesitate to contact us by email.
This privacy policy was last revised in January 2026.