Privacy policy

PRIVACY POLICY AND COOKIES

At Grape Essence, trust and transparency are fundamental pillars of our relationship with customers and partners. That is why the privacy and security of the data you entrust to us are a priority: we respect your right to privacy and do not collect any personal information without your prior consent.

The privacy policy outlined below describes how data provided during visits to the website is handled, including how it is stored, the rights of users, and the security measures adopted to protect it.

Grape Essence is responsible for the management of the information collected, ensuring that it is handled in accordance with applicable national legislation and EU Regulation No. 2016/679 of the European Parliament and Council, dated April 27, 2016.

Email: info@grape-essence.pt

COMMITMENT

Grape Essence is committed to protecting the privacy and confidentiality of its customers’ and partners’ personal information and data. We ensure the definition and implementation of uniform processes for collecting, using, processing, accessing, archiving, transferring, or otherwise handling this information. The data is only disclosed or transferred under appropriate circumstances and measures.

All procedures are based on the principles of fair and appropriate information processing, adhering to the best practices in data security and protection.

This privacy and security policy statement defines the general principles that underpin the specific processes and procedures related to the collection, use, processing, access, disclosure, archiving, transfer, or other forms of handling personal information.

We want you to feel confident that your personal data is secure with Sombras Frenéticas LDA, as we are committed to protecting your privacy and fulfilling our responsibilities regarding data protection with seriousness and dedication.

PRIVACY AND COOKIE POLICY

Grape Essence oversees the collection and processing of all personal data gathered through this website. We respect users’ privacy and comply with Portuguese and European data processing legislation, including the requirements of applicable laws and the Comissão Nacional de Proteção de Dados (CNPD).

This Privacy and Cookie Policy provides information on the processing of personal data collected through the website and outlines how users can exercise their rights regarding their personal data.

The policy defines the general principles supporting the processes and procedures for the collection, use, processing, access, disclosure, archiving, transfer, or other forms of personal information management. These general principles apply uniformly and across all stages of personal data registration, handling, and processing by Sombras Frenéticas LDA.

PRIVACY AND COOKIE POLICY OF THE WEBSITE

Personal Data

Grape Essence processes personal data collected through the website. The following categories of personal data may be collected through this website: name, phone number, and email address.

Recipients

Grape Essence will never share personal data with third parties unless legally required to do so.

Purpose of Use

The personal data collected may be used for the following purposes:

• Offering and personalizing products and services;
• Improving our services through more targeted communication;
• Providing customer support.

COOKIES

This website uses “cookies.” Cookies are small text files stored by the website on users’ computers. Cookies allow the website to recognize users during their visits, enhancing usability